Technical Account Manager
2024 - PresentAmazon Web Services (AWS)
Leading technical strategy for enterprises in the healthcare, automotive, media and entertainment industry to achieve optimized workload environments.
Key Achievements:
- • Helped formulate a disaster recovery solution that achieved an RTO of 5 minutes by migrating from Amazon RDS MariaDB to RDS Aurora and helped design a solution to provide automatic AWS Cognito replication across regions.
- • Engaged with specialists to help guide customers re-architect their Wordpress server in EC2 instances into a three-tier WAF protected production environment which helped remediate source code exposure.
- • Utilized CRM in conjunction with LLM to create a detailed implementation guide for financial services that helped reduce their IT and operational documentation for OCC audit by 15 hours, or 30%.